SAFER Contact Details
SAFER - Specialist Advisers for Equity Release
Code of Practice

01.

Recommend plans from across the entire equity release market, matching each client’s needs and circumstances to the most appropriate plan available.

02.

Act in line with clients' best interests at all times, advising against equity release when it is felt that it is not the client’s best option.

03.

Provide a free initial consultation.

04.

Provide the client with clear information on the service that is being provided including any fees that may be charged and the timescales involved before they make any commitment.

05.

Be open and honest at all times.

06.

Ensure that all advisers are fully trained and qualified to provide equity release advice.

07.

Make an assessment and provide information on how a client’s entitlement to state benefits could be affected by releasing equity from their property.

08.

Ensure that clients understand that the value of their estate and therefore the amount left for their beneficiaries will be reduced by releasing equity from their property.

09.

Endeavour to treat customers fairly at all times.

10.

Work closely with lenders to provide solutions that meet the needs of equity release customers.

SAFER Contact Details

SAFER Administration

Harbour House

Portway

Preston

Lancashire PR2 2PR

tel.  01772 508534

© S|A|F|E|R. 2008.